Patient Growth Specialist
Aviary
The Patient Growth Specialist makes high-volume outbound cold calls to prospective patients, explains program benefits, handles objections, and guides patients through enrollment and basic technical setup for a virtual cardiac rehabilitation program. Aviary runs a virtual cardiac rehabilitation program and this role sits within its Enrollment Operations team.
- Location
- United States
- Arrangement
- Remote
- Level
- Contract
- Employment
- Contract
- Salary
- $30/hour
- Posted
- 2026-08-25
- Date added
- 2026-08-26
- Last checked
- 2026-10-17
Overview
Job Title: Patient Growth Specialist Classification: 1099 Contractor; Full-Time Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour
About the Role
We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment. You’ll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup.
Key Responsibilities
- Make high-volume outbound cold calls to prospective patients
- Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
- Confidently explain program benefits, expectations, and next steps
- Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
- Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
- Accurately document call outcomes, patient status, and next steps in internal systems
- Meet or exceed daily call volume and enrollment targets
- Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience
Required Qualifications
- Bachelor’s degree (required)
- Proven experience in cold calling, outbound sales, or high-volume call environments
- Strong verbal communication skills with the ability to build trust quickly over the phone
- Comfort handling objections and motivating patients to take action
- Ability to perform in a metrics-driven, fast-paced environment
- Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
- Reliable internet connection and a quiet, professional home workspace
Preferred Experience
- Healthcare, digital health, or patient engagement experience
- Business development, inside sales, or growth roles
- Experience onboarding or enrolling users into programs or platforms
- Familiarity with CRMs, power dialers, or patient management systems
*Note: This is a 1099 contractor position
More roles like this
Every live role
This board re-checks every posting it carries, so a role that has closed leaves rather than sitting here. See all growth jobs. Open the board.