Community Manager
Jerry
The role involves building and growing organic presence on platforms like Reddit, Quora, YouTube, and TikTok by developing community playbooks and engagement strategies. Jerry is a company building an app to manage car ownership experiences, including insurance, repairs, and diagnostics.
- Location
- Massachusetts, In-Office or Remote Hiring Remotely in Boston
- Arrangement
- Hybrid
- Level
- Mid-level
- Employment
- Full time
- Date added
- 2026-10-13
- Last checked
- 2026-10-16
Why we exist
More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, and time-consuming, and the costs are staggering. In 2025, the cost of owning a car was more than 20% of the average household income, after tax. At Jerry.ai, we are building the first app to manage it all and make car ownership accessible to all.
Why we need you
Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; we want to participate in them. We’re looking for a Community Manager who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section.
What you'll own
- Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate
- Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
- Grow Jerry’s subreddits into active, trusted communities
- Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
- Work with Growth and Content teams to ensure consistency across channels
- Measure what matters: sentiment, share of voice, referral traffic, and LLM citation
Who you are
- A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora
- 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category
- A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources
- Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following
- A patient, curious long-game player who values organic trust over quick PR wins
While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted. Please note: Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Unfortunately, we cannot accept applications from candidates residing elsewhere at this time.
We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace. We've reached 5M+ customers, raised $240M+, and achieved profitability in 2024. We're now expanding into home, motorcycle, RV, and beyond.
About Jerry
Jerry is building the first app to manage car ownership, including insurance, repairs, and diagnostics.
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