Founding Product Designer
Alpaca Health
The job involves owning the 0→1 build of a parent-facing portal and leading a design overhaul of a provider-facing EHR, including user interviews, prototyping, and shipping alongside engineering. Alpaca Health provides AI-powered software, payer contracting, and back-office infrastructure to help clinicians launch and scale their own clinics, starting in autism care.
- Location
- New York, New York City
- Arrangement
- Onsite
- Employment
- Full time
- Salary
- $100K - $200K
- Posted
- 2026-04-23
- Date added
- 2026-09-14
- Last checked
- 2026-10-17
Overview
📌 ABOUT ALPACA HEALTH
Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.
We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.
We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM.
This role is full-time. We’re looking for candidates based in NYC or open to relocating who are open to 5 days a week in the office.
🎯 ROLE: FOUNDING PRODUCT DESIGNER
As our Founding Product Designer, you’ll take full ownership of the 0→1 build of our parent-facing experience — turning a fragmented, complex journey into something simple, clear, and trustworthy for families.
At the same time, you’ll lead a design overhaul of our provider-facing product, transforming a feature-rich but traditional EHR into a fast, intuitive, consumer-grade experience clinicians actually enjoy using.
You’ll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.
🚧 WHAT YOU’LL DO
- Own the 0→1 build of our parent-facing portal — from concept to live product
- Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
- Elevate our provider-facing EHR to feel intuitive, fast, and delightful — not clunky healthcare software
- Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
- Rapidly prototype and test user flows; iterate based on real usage and feedback
- Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
- Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
- Build systems that scale — not just features — including onboarding flows, engagement loops, and operational tooling
- Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)
🧠 WHO YOU ARE
- You are extremely product-minded and execution-driven — you don’t just define features, you build and ship
- You have a strong intuition for consumer products and can bring that bar into healthcare
- You’re comfortable in ambiguity and energized by 0→1 environments
- You talk to users constantly and turn insights into product decisions
- You have a bias for action and move fast without sacrificing quality
- You are fluent with modern AI tools and use them as a force multiplier in your workflow
- You care deeply about building products that actually improve people’s lives, not just internal tools
- You operate like an owner and hold a high bar for both yourself and the team
🚀 WHY JOIN
- Direct exposure to company-building at an early stage.
- Real ownership of critical initiatives from day one.
- The opportunity to materially impact families and clinicians.
- A fast learning curve that few roles can match.
- Strong compensation package
💵 Competitive salary
📈 Meaningful equity
🏥 Health benefits
🏖️ Flexible PTO 🍱 Dinner when working late
About Alpaca Health
Alpaca Health enables clinicians to become entrepreneurs, starting in autism care, by providing AI-powered software, payer contracting, and full back-office infrastructure to help them launch and scale their own clinics.
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