Senior Marketing Operations Manager
Navan
The role involves managing marketing operations, including configuring and maintaining campaigns in Marketo, integrating the marketing technology stack, optimizing lead management processes, and building reporting and dashboards to support data-driven decisions. Navan is a global AI-powered business travel and expense platform that helps frequent travelers book flights and hotels and automates expense reconciliation.
- Location
- New York, New York
- Arrangement
- Onsite
- Level
- Senior
- Employment
- Full time
- Date added
- 2026-09-04
- Last checked
- 2026-10-18
Overview
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Senior Marketing Operations Manager Location:New York, NY Department:Marketing We are seeking a skilled and experienced Marketing Operations Manager to join our team. The ideal candidate will play a pivotal role in optimizing marketing operations, driving efficiency, and enhancing the effectiveness of our campaigns. This individual will leverage their expertise in tools like Marketo and Salesforce to manage campaigns, streamline processes, and contribute to Navan’s growth trajectory. This is a global role requiring close collaboration with teams in different time zones, including regular interaction with colleagues in Israel.
What You’ll Do
- Oversee and manage the configuration, maintenance, and hands-on creation of campaigns in Marketo, ensuring strategic alignment and flawless execution.
- Ensure seamless integration and functionality of the marketing technology stack, aligned with business objectives.
- Optimize marketing and sales processes to enhance efficiency, scalability, and effectiveness.
- Collaborate with marketing, sales, and other teams across time zones to drive integrated campaigns and improve data quality.
- Monitor and refine lead enrichment, scoring, and qualification processes to improve lead management.
- Develop and maintain reporting, dashboards, and analysis to support data-driven decisions.
- Manage data governance and ensure compliance with data privacy regulations in global markets.
What We're Looking For
- Bachelor’s degree in marketing, business administration, or a related field is preferred; equivalent professional experience in marketing operations or technology will also be considered.
- 3-5+ years of experience in marketing operations, ideally in global SaaS or technology companies.
- 2+ years of hands-on experience configuring and managing campaigns in Marketo and Salesforce CRM, with a proven track record of optimizing engagement for large-scale databases.
- Deep understanding of lead management, campaign optimization, and marketing analytics.
- Expertise in database management, platform integrations, and marketing technology tools (experience with Full Circle Insights, ThoughtSpot, outreach, or Chili Piper is a plus).
- Strategic thinker with excellent communication skills, able to effectively manage projects and collaborate across global teams.
- Marketo certification and familiarity with attribution modeling are strong advantages.
Additional Expectations
- Ability to work independently and meet deadlines in a fast-paced environment.
- Strong collaboration skills to work effectively with cross-functional teams.
- Willingness to align working hours with a global based team, including early mornings or late evenings, as required.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights. About Navan Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Culture of Excellence Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you. Workplace Policy Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
About Navan
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on.
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